Last updated: July 2026
Raaye AI, operated by Heliosoft Ltd., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Raaye web application and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
When you create an account or use our Services, we may collect information that you provide directly, including:
You may choose to sign in using Google or LinkedIn. When you do, we receive the information you authorize those services to share with us.
Google. When you sign in with Google, we may receive your name, email address, and profile picture.
LinkedIn. If you connect your LinkedIn account, we may collect information that you authorize LinkedIn to share, including:
We only access information that you have authorized through LinkedIn's OAuth permissions.
When you use our Services, we may automatically collect certain technical information, including browser type and version, device information, operating system, IP address, approximate location (such as city or country), and standard server logs. This information helps us operate, secure, troubleshoot, and improve our Services.
You can create or access your account using Google Sign-In, LinkedIn Sign-In, or email verification using a one-time password (OTP). We do not collect or store passwords.
Some users may begin using the Service as guest users. Guest accounts allow users to create and save drafts before completing account setup. Certain features, including publishing content, are unavailable until the account is linked to a supported authentication provider. For guest users, we store authentication information necessary to maintain the session, including authentication tokens and an account identifier.
Raaye uses limited browser technologies that are necessary to provide the Service.
We use a secure, HttpOnly authentication cookie to help keep users signed in when using certain authentication methods. This cookie is required for the Service to function properly and is not used for advertising, analytics, or cross-site tracking.
We use browser local storage to maintain information required for the operation of the Service, including authentication tokens, account identifiers, onboarding progress, temporary application preferences, and limited user interface preferences. These technologies help provide a secure and consistent experience while using the web application.
When you use AI-powered features, your prompts, profile information, sample posts, instructions, and relevant context are securely processed through our backend. To provide our Services, we use the following third-party AI providers:
Your prompts and AI-generated content are stored securely in our backend to provide the features you use and maintain your content history.
We do not use your personal information or content to train our own AI models. We may use aggregated and de-identified feedback, such as how users interact with generated content, to evaluate and improve the performance of our Services and determine which AI models provide the best results.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored using secure cloud infrastructure, including PostgreSQL databases and Google Cloud Storage for uploaded files.
We protect your information by using:
While we take reasonable steps to protect your information, no method of transmitting or storing data electronically is completely secure. We cannot guarantee absolute security.
We work with trusted third-party service providers to operate and improve our Services. These providers only process information as necessary to perform services on our behalf. Our service providers include:
These providers are required to protect your information in accordance with their own privacy and security obligations.
We do not sell your personal information. We may share your information only in the following circumstances:
We retain your information while your account remains active or for as long as necessary to provide our Services. You may deactivate or permanently delete your account at any time.
If you permanently delete your account, we will remove your account and associated personal information from our active systems, including profile information, generated content, uploaded files, and LinkedIn data associated with your account.
Guest accounts that are never linked to a registered account may be deleted periodically. Some information may be retained where required to comply with legal obligations, resolve disputes, enforce our agreements, or maintain secure backups for a limited period.
Depending on your location and applicable law, you may have the right to:
To exercise any of these rights, please contact us using the information provided below.
Your information may be processed and stored in countries other than your own. Where required by applicable law, we take appropriate measures to protect your personal information when it is transferred internationally.
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information. If you believe a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date at the top of this Privacy Policy. Where required by law, we may also notify users through our Services or by email. Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Heliosoft Ltd.
Email: [email protected]